Service Delivery Coordinator

Location: Auckland
Job Type: Contract
Reference: 200245222_1706646838
Salary: NZ$65000 - NZ$70000 per annum
Zainab Ali
Email Zainab

In this role, you will provide support in the delivery and management of facilities maintenance services. Based in Auckland, this role will suit a dynamic person who has a real interest in supporting the business and making things happen!

Some of the key duties include but are not limited to:

  • Build strong and trusting relationships with client representatives in the Pacific and the Service Delivery Partners Plan, Co-ordinate and ensure delivery of all Planned Maintenance and Reactive Works in alignment with contractual KPIs
  • Provide administrative support to the Contract Manager and the Operations delivery team and ensure the day-to-day operations are well-supported
  • Liaise with Sub-Contractors to ensure works are undertaken in alignment with KPIs and at times that work for the client and the Site
  • Actively seek improvement opportunities to increase margin, client satisfaction, and the client's overall company standing
  • Flexibility is essential for this role as there will be a requirement to work weekends on occasions to fulfill the responsibilities of the role as the contract evolves.

We are looking for candidates with the following skills & experience:

  • Administrative experience (especially in data analytics) in a busy environment is essential (Utilities/Trade Service is desirable)
  • Experience in claims, invoice management, and KPI-driven environments.
  • A mature approach to work, coupled with an ability to demonstrate initiative. Exceptional organizational and time management skills.
  • An ability to prioritize tasks in line with team output requirements, coupled with the ability to multi-task.
  • Excellent communication and relationship management skills
  • Team player with a dedication to providing quality customer service.
  • Experience in Microsoft applications in particular Word, Excel, and Outlook.

What's in:

  • ASAP start
  • Full-time Fixed Term - 6 months contract
  • Monday-Friday
  • Up to $65k-$70k depending on experience
  • Based in South Auckland

Apply now! Contact Zainab Ali on 027 577 3172 or email your CV to