Field Service Technician

Location: Hamilton
Job Type: Permanent
Reference: 200193099_1614726870
Salary: Negotiable

About the company:

With a presence in Australia and New Zealand our client are leaders in packing automation. They provide equipment, consumables, and services to a range of manufacturers. They have built a reputation for excellence which is why they have gone from strength to strength. Due to growth they are now seeking a Field Service Technician to join their team.

What's on offer:

  • Excellent salary package on offer
  • Overtime paid for hours worked in excess of 42.5 hours per week
  • Company vehicle - available for private use on weekends!
  • Company profit share scheme
  • Amazing company culture with strong values
  • Complimentary Friday morning tea on the company - every week
  • Monthly and Annual employee recognition awards with bonuses and additional holidays
  • Regular team building events
  • Opportunity to be involve in charity work
  • Full uniform, PPE, laptop, phone

About the role:

  • This role operates away from head office a majority of the team (out in the field 4 -5 days per week); Likely 2 -3 weeks away at a time
  • On-site / field servicing and preventative maintenance of industrial end-of-line packing equipment i.e. weigh scales, robotic palletisers, conveyors
  • Supporting customers and maintaining positive relationships between the company and the client
  • Diagnosing equipment problems, estimating repair costs, ordering parts, minimizing re-work as needed
  • Accurately complete relevant documentation of work done to allow accurate invoicing and reporting

About you:

  • You must be interested in maintaining customer relationships as you are in maintaining the customers equipment
  • Proven direct work experience (5 years +) in a Mechanical and/or Electrical Field Service technician related position
  • Experience in responding to and managing emergency service breakdown callouts
  • Ability to use standard engineering workshop tools and equipment such as grinders, drills, hand tools, lifting equipment etc
  • Full, clean NZ drivers license

What's next?

If you're looking for a company that truly values their employee's - then look no further! To register your interest click the apply button. For any questions or a confidential chat please contact Lara Evans - lara.evans@madison.co.nz or 0212466017.