Operations Assistant

Location: Kaitaia, New Zealand
Job Type: Permanent
Reference: 200086806_1525208725

* Delivers exceptional communication

* Excels in delivering a superior service

* Enjoys being challenged

ABOUT THE COMPANY

AWF Ltd is the leading provider of temporary staff to industry and is a division of the AWF Madison Group. We operate Branches from Kaitaia to Invercargill with the best of both worlds; corporate stability with local regional relationships being the key to our success.

ABOUT THE ROLE

If you're a people person who can juggle constantly changing priorities, who gets a kick of out delivering great customer service, who doesn't run and hide from the 'tough stuff,' and who is administratively competent, then you'll love this job. No two days are the same, you'll be frequently challenged, and you also get to do some good by helping quality candidates into work.

You will have operations experience in coordinating resources and assigning them appropriately to work assignments.

Hours of work can be variable (up to 45 hours across the week), with weekend on call duties a core part of the role. Days worked will be Friday to Tuesday, with Wednesday and Thursday off.

DUTIES & RESPONSIBILITIES

* Build exceptional relationships with both internal and external clients

* Provide regular communication with customers and temp employees

* Manage daily work assignment allocation and follow up

* Ensure temporary employees skills and experience match job requirements

* Manage weekly payroll (training provided)

SKILLS & EXPERIENCE

* At least 3-5 years of proven experience in a busy customer service or operations role

* Preferably experience in payroll and administration duties

* Experience with computer operating systems

* Full Drivers license

BENEFITS

* The opportunity to progress with a market leader

* Base salary plus performance bonus

* A vibrant & fun work environment where success is celebrated

* Manage candidate screening and induction including drug screening

* Manage candidate administration and documentation and maintain the candidate care programme to ensure that all workers are contacted regularly, particularly the migrant workers

* Maintain and actively participate in H&S, training and protocols

* Work closely with Systems & Capability team regarding continuous system improvements

* Closely liaise with pastoral care providers and overseas agents to monitor migrant workers' deployment and settlement